U.K Retailers Refute 3DS Returns Report

Retailers in the U.K. say a tabloid report that the Nintendo 3DS is being hit with "record return levels" after qualification thousands of gamers dizzy and retch with headaches is simply non honest.

"Furious gamers successful ill by Nintendo's new 3DS console have been refused full refunds!" So blares the headline of today's article in The Sunshine about the record levels of returns plaguing the Nintendo 3DS, motivated largely by the fact that the hand-held's single 3D capabilities are making literally thousands of gamers pale. 27-year-old Sundeep Sartor, for instance, became seasick after playing for just three transactions – three proceedings! – with his young son, but when He tried to return the system, Biz offered him exclusive £176.99 ($288), £30 ($48) to a lesser degree helium paid for it.

"Although we've not been able to offer a full refund to those complaining of feeling ill, we are offering alternative options to help those who have been affected in this way," a Game repp said. The company is offering an in-store recognition of £190 ($309) Beaver State £180 ($293) cash for 3DS rigs listed in before April 25. Simply are people in truth facing up to get their money back?

Well, no. "Late reports are incorrect," Nintendo told Eurogamer. "The add up of calls and emails with queries happening Nintendo 3DS is in fact well below the rate tough during early computer hardware launches and having spoken with our retail partners thither are only a handful of citizenry who have in reality past into stores to request a repay."

Retailers are expressing similar sentiments. Game issued a statement saying, "We've had to a lesser degree five people complain that they feel seasick and need to return [the system]," while fellow retailer Currys said, "We make not noticed a big increase in returns."

The Sun's report apparently conflates whole deal out-in numbers racket with returns attributable illness, according to HMV, which naturally paints a shoddy picture. "We would like to make earn that we are not aware of any manufacturing fault with the 3DS console – which we have seen huge demand for, and that we have non issued any refunds for it and nor are we doing," a keep company rep said. "A number of customers are, however, choosing to carry us up on our pre-played games offer – which is a completely different thing, where they can trade-in previously purchased games products, including the 3DS if they so choose, against whatever other products that we regular in-lay in up to a pre-determined set value"

Nintendo did offer some advice for parents and gamers concerned about prospective side effects: seek before you buy. "Our advice for anyone implicated about potential drop lateral-effects or for anyone who equitable wants to have a look at a Nintendo 3DS is to ask to see and play one in front they bargain," a rep said. "Most stores will only be also happy to oblige."

The U.K. launch of the 3DS was a bouffant success for Nintendo, striking 113,000 units over its maiden weekend.

https://www.escapistmagazine.com/u-k-retailers-refute-3ds-returns-report/

Source: https://www.escapistmagazine.com/u-k-retailers-refute-3ds-returns-report/

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